Instant Messaging Etiquette
- Inquire
It is simple etiquette to inquire if the person on the other side has time to chat. To do this you can send a simple message like Hi, can we chat? If the person on the other side replies in the negative, it is important to respect their decision and try another time. - Keep your messages brief
Instant messages should be short and sweet! If you find that you would like convey more in a message then it would be better to either pick up the phone or switch to email. - Be careful what you write
Instant messaging is similar to placing words in a place for all to see, it is thus better to write messages that portrays you in a good light. Remember that instant messages can be saved and forwarded! - Keep the message informal
Using IM to break up with a boyfriend, reprimand an employee or criticize a colleague is a strict no-no. If you need to do any of the following, be brave and tell the person what you feel about them face-to-face. - Do not BUZZ
It's a big NO NO. You should not Buzz your Seniors (in office) and people elder to you. It's shows disrespect. - Use jargon sparingly
Everyone who uses instant messaging may not be comfortable with jargon and abbreviations. It is thus important to first gauge the situation and use jargon appropriately. - Use emoticons to express yourself
If you want to display some emotion use the emoticon. Cute, funny and sad – you can display any emotion using this feature. - Avoid careless writing
Be careful while writing messages because typos are a real turn off! Also remember not to criticize another person's typing. - Be careful when multi tasking
Often communication skills are taxed when you carry on more than one IM conversation, or a phone conversation. It is better to do one action properly rather than ruin all of them. - Use message alerts
Use the instant messaging alerts to let others know when you are going to be out of touch. You can let your creativity flow to make the messages more informative. Go ahead and have some fun! - Follow the code of conduct
Use the instant messaging service appropriately. Do not use another login id to spy on your friends. If you do not want to be disturbed, it would be better for you to avail of the services that are offered on IM.