Spring 2003 : Skype is founded by Niklas Zennström and Janus Friis, two technology developers and entrepreneurs. The pair had already made their name by creating Kazaa, a peer-to-peer (P2P) file-sharing program which – rather like Napster – proved highly popular with PC users but provoked the wrath of the entertainment industry. Zennström and Friis used P2P technology developed during their Kazaa days to create a free piece of software that allowed people to make voice calls to each other over the internet – without charge. At this time, voice-over-Internet-Protocol (VoIP) services were already being bought by early adopters. Skype, though, grew rapidly in popularity because it was easy to set up and use, required only a microphone and headset, and often offered better quality for long-distance calls than a normal phone line. Zennström was bullish about Skype's prospects as a disruptive technology from the start – telling News.com in an early interview: "The telephony market...
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